SaaS revenues climbs to $100bn but only accounts for 23% of total software market



The figure accounts for less than a quarter of the total enterprise software market, which itself continues to grow steadily

Worldwide annual SaaS revenues has hit a new record exceeding $100bn, having grown by an average of 39% per year.

A review of enterprise IT markets over the last ten years shows that by contrast, during this period, revenues from on-premise, perpetual license software have grown by an average of 4% per year, according to Synergy Research Group.

The total enterprise software market was approaching $450bn in 2019 and SaaS share of the total was 23%, having grown from less than 2% in 2009.

The trends are demonstrated by Microsoft, which has been the very clear software market leader throughout the decade, according to the research group.

It was also revealed that its total software revenues have doubled over the ten-year period to over $100bn, its SaaS revenues have grown from zero to over $20bn.

Based on actual spending in Q1-Q3 and its forecast for Q4, Synergy projects that the 2019 worldwide market for enterprise software will be over $445bn with the SaaS share of that being $101bn.


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While SaaS has made an impact across all major software application areas, the largest SaaS segments are collaboration, CRM and HCM, with collaboration and HCM having the highest growth rates, and while ERP is one of the larger segments in the enterprise software market, SaaS is still relatively under-penetrated in that segment.

“Buying SaaS versions of software has become ever more attractive to enterprises throughout the last decade, thanks to dramatic improvements in hosting capabilities, more flexible economics and increased comfort in moving to a cloud-based operational model,” said John Dinsdale, a Chief Analyst at Synergy Research Group.

“The entrance into the market of new born-in-the-cloud software vendors has also provided a major boost to the SaaS market.

“In the early days Salesforce was very much the poster child for SaaS, but over the last ten years we’ve also seen many new SaaS vendors enter the market, including Workday, Zendesk, ServiceNow, Atlassian, Splunk, Cloudera, Carbonite and Tableau.

“These new entrants have caused the traditional software vendors to push SaaS more strongly than they might otherwise have done.”

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