Mycom OSI partners AWS for carrier-grade service assurance



Dirk Michel, SVP of SaaS business operations at Mycom OSI

Mycom OSI has entered into a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to allow CSPs to deliver carrier-grade service assurance with the cloud.

The collaboration builds on Mycom OSI’s relationship with AWS as an advanced technology partner in the AWS Partner Network (APN) and on several commercial projects at global Tier 1 CSPs such as Three UK, Vodafone and Globe Telecom.

In addition, Mycom OSI also chose AWS as its cloud provider when it launched its cloud-native Service Assurance Software-as-a-Service (SaaS) solution called the Assurance Cloud.

“Service assurance is critical to digital operations and agile, on-demand service delivery and leading CSPs globally are going live with solutions on AWS that are leading the reinvention of the assurance space,” said Fabio Cerone, general manager of telco industry EMEA at Amazon Web Services EMEA SARL.

“We look forward to working with MYCOM OSI and their Tier 1 CSP customers as proof that a large proportion of CSPs digital operations can be efficiently run in the cloud at scale.”

Leveraging AWS, Mycom OSI’s Assurance Cloud embeds its experience assurance & analytics (EAA) suite of applications and enables intelligent and automated assurance that visualises, automates and optimises digital experiences. 


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In addition, it ensures service and network quality across hybrid telco and IT networks by integrating real-time assurance with closed-loop automation and analytics-driven by artificial intelligence and machine learning.

“When selecting a cloud provider, the thing that matters most is a cloud infrastructure that is not only excellent in performance, but also programmable and with market-leading management and technology functionality,” said Dirk Michel, SVP of SaaS business operations at Mycom OSI.

“With AWS, we get this and more; their dedicated telco business unit allows us to easily collaborate on complex telco-specific customer requirements to ensure success.

“We are delighted to work with AWS and see many opportunities ahead around growing our market footprint, leading the industry to a pure SaaS model and leveraging the power of AWS and innovative technology in areas such as AI/ML and analytics as well as services like AWS Outposts.”

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