CRM data services firm now acquired by ClearCourse

Customer relationship management

Trillium has been captured by the rapidly expanding technology group as it continues its strategy of acquiring firms that deal with user data.

ClearCourse Partnership has acquired London-based CRM services provider Trillium for an undisclosed sum, its eleventh acquisition since its foundation in October 2018.

Backed by Aquiline Capital Partners, ClearCourse’s portfolio already includes Crafty Clicks, a postcode look-up and validation solution specialist; instaGiv, a provider of mobile and digital fundraising solutions; and Silverbear, a firm that offers integrated management solutions for the membership and trade association sectors.

Trillium was founded in 2010, and delivers digital transformation projects for leading chartered membership institutes, associations, regulatory and awarding bodies, trade unions and charities, including the UK’s Law Society, the Association of Optometrists and the Royal College of Physicians.

Trillium offers its clients a combination of strategic consultancy, digital services and CRM tools, using technology platforms such as Microsoft Dynamics 365 CRM, Sitecore, Umbraco and SharePoint, to create integrated and bespoke solutions aiming to enhance user experiences and improve customer engagement.

ClearCourse says it facilitates operational and commercial synergies between its companies and enables them to cross-sell relevant products and services to each other’s customers.

Gerry Gualtieri, CEO of ClearCourse, said: “Trillium is a valuable addition to ClearCourse. As an ever-increasing proportion of workloads take place through digital channels, user experience is more important than ever and that is reflected in Trillium’s approach and continued success. It has a great reputation and potential for expansion.”

Gavin Pollock, co-founder and director of Trillium, said: “As part of the Partnership, we will be able to invest in more people, develop new and innovative products and solutions and offer our clients a broader range of services to help them address new challenges as they arise.”