Alibaba to give out free cloud to help businesses affected by Coronavirus

Hangzhou, China Alibaba is headquartered in Hangzhou, China

Alibaba Cloud is offering $1,000 of credits to purchase cloud services to organisations that have been impacted by the Coronavirus outbreak, to ensure business stability.

In the company’s December quarter 2019 results, Daniel Zhang, Chairman and Chief Executive Officer of Alibaba Group said that the company mobilised Alibaba ecosystem’s forces of commerce and technology to fully support the fight against the outbreak.

CRN reported that the company reached out to its customers via mail and said: “During this ongoing health crisis, we are working together with several different enterprises whose business has been affected.

“We are offering them tailored cloud solutions to address the challenges they are facing, including the necessary telecommunication systems to connect remotely.”

Alibaba DAMO Academy, a global AI-related research unit, collaborated with the Zhejiang Provincial Center for Disease Control and Prevention to develop a system that can expedite diagnosis and analysis of the virus.

With Alibaba DAMO Academy’s AI algorithm, the time it takes to conduct the genetic analysis of suspected coronavirus cases was reduced from several hours to about 30 minutes.

Alibaba Cloud made its cloud-based AI-powered computing platform available for free to global research institutions to accelerate viral gene-sequencing, protein-screening and other research in treating or preventing the virus.

Alibaba Cloud also helped government departments across 20 provinces and counties to develop their online IT management platforms to better keep track of and communicate on the latest developments of the coronavirus outbreak.


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The report also made mention that Alibaba’s customers can fill out a form on the company’s website if they are interested.

While this is not a direct solution to tackle the outbreak head-on, there has been mention of various other ways that cloud computing can help.

Kate Wang, Director of Marketing at Cloudticity said that big data shows promise in the hunt to find a possible solution to the problem.

“Healthcare data, genomic data, pharmaceutical data, clinical trials, data collected from patients who currently have the disease, social media data, even facial recognition data,” said Wang in an article published by The New Stack.

“We have so much data available to us. If we can be resourceful with our data, we can apply our findings to help curb the spreading of the disease or discover treatments.

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